Showing posts with label Entrepreneurship. Show all posts
Showing posts with label Entrepreneurship. Show all posts

Saturday, March 27, 2010

No negative thoughts - only positive thoughts - Coimbatore wisdom

Keep only positive thoughts and get rid of negative thoughts then and there.
Do not live on negative thoughts anytime. As soon as you in take a negative thought or a saying from someone, immediately kick it out of your mind. If you allow negative thought to come and stay in your mind, then it automatically takes you down.

Why not just stop it when it comes to you first time and in a small scale. It is similar to the garbage at your place. When you get a garbage into your house, immediately think about getting rid of it and placing it in the trash. If you keep piling or even a small bit of it lying in your house then that will make you house stink and at the same time occupy your precious space.

If you are going towards your dream and going towards your achievement in life, then do not accept any negative thoughts.

Say - if you are saying you want to serve your society and you get constant negative thoughts, do not care for it. As you know Coimbatore is a conservative place and today if you say you want to quit your job and start your business of your own then you get all kinds of advice and placing hindrance to your thoughts about entrepreneurship. That is one main hurdle every youngster is facing today. Most of Coimbatore citizens live in joint family or atleast the decisions are made by more than one person in family - so it is a great hindrance for entrepreneurship and development in and of Coimbatore.

Wednesday, January 13, 2010

Characteristics of an entrepreneur - Coimbatore Entrepreneurship

Characteristics of an entrepreneur - Coimbatore Entrepreneurship



(1) Inner Drive to Succeed

(2) Strong Belief in themselves

(3) Search for New Ideas and Innovation

(4) Openness to Change

(5) Competitive by Nature

(6) Highly Motivated and Energetic

(7) Accepting of Constructive Criticism and Rejection

Monday, May 4, 2009

Making of an Entrepreneur Flow - Coimbatore Entrepreneurship

"Making of an Entrepreneur" Flow in Life

I have come up with a flow of stages an entrepreneur goes through. Just check where you are in your "Making of an Entrepreneur" flow.





Saturday, April 11, 2009

Fast foods in Coimbatore - Chicken & Egg based restaurant

I went to KFC recently. I like the idea of a unique recipe and keeping that secret as secret.

I like the professional cooking and help. While I was there in KFC, I got an idea. Introducing such a Chicken + Egg based restaurant will be a great hit in Coimbatore area.

Egg is as usual cheap. Chicken is easily available and affordable. A decent fast food concept based on Chicken+Egg based foods with professional packing and easy to eat will be a great idea.

Franchisee concept would be a great help. All the best for your business. Just email coimbatoretimes@gmail.com, if you are going to use this idea!

One of my lifetime Coimbatore Dreams - Coimbatore Chain of Libraries

One of my lifetime Coimbatore Dreams

I have always like the concept of Library in my childhood.
My mother used to work as a librarian in my school, apart from being a clerk cum typist in the same school.

Even though I don't really have looked into the books very curiously, my mother used to bring books on rent to home for reading. She gives me newspapers for reading, so that I and my brothers would get reading habit. She really understood the concept of reading and its associated advantages. She tried a lot with us.

My uncle(my mother's brother) works as a clerk in Coimbatore Kamaraj University as well. He gets us books from the MKU library for rent. We had so much advantange and access to the libraries in the town.

The libraries, any student would get access to in Coimbatore town are - School library, College Library, University Library, Street library(if one exists) and the City Government Library.

However, when a student wants entertainment, he/she does not go to a library to spend/kill time. Cinema theaters are the main destination, even if it is a daytime or afternoon times.

I think there has to be an option for somebody to spend time in a local library in every area. That is my dream. Anybody should love reading. Reading a book, apart from academic books had been an alien idea for someone.

I am setting a budget starting in 2005 from my personal money to build a network of libraries in and around Coimbatore. Anybody wants to read or gain knowledge or kill time or spend time usefully or pass free time or entertain themselves or have meeting and discuss about knowledgeable topics - then they should think about this chain of libraries. Libraries should facilitate a great childhood in Coimbatore to win the world!!

I am talking, representing New Coimbatore Foundation. I don't know which year I would be able to build this network of libraries, but definitely I will before I die! That is too far anyway.

This is one of my dreams - Building a Network of Libraries in and around Coimbatore.

Thursday, March 19, 2009

DARE Business Movie Event �SAHAS- A Movie about Entrepreneurship� in Coimbatore

DARE Business Movie Event �SAHAS- A Movie about Entrepreneurship�

This is to inform, that the event has been scheduled on 28th March 09 (Saturday), please find below details for the same.

Venue : GRT Regency, Coimbatore.
Timings : Registration Commences 4:30 pm Onwards.


The tickets are available for free, and I understood admission is limited to entrepreneurs only.

Please feel free to get in touch, if you require any further information.
Coimbatore � 9840654711

Friday, January 9, 2009

Business Success Case Analysis - All about people - Coimbatore Business Wisdom

A business evolves from an idea. An idea originates on a person's mind, while he/she sees a problem and there are too many people who would want that problem to be solved. Of course, the person who comes up with this idea is passionate about the whole thing.

As long as the person is a passionate about the idea, then if (s)he keeps working on that idea. The real turning point happens, when more people get attracted to the solution. People think that he is really solving the problem. This is the case when the business goes into success stage. More people get attracted into the business - automatically things would work out.

For example - Craigslist.org's Craig created the classifieds website and gave it free for all the users and visitors, while all the classified websites were asking money. Craig made the user interface simple that anybody could use it. Simplicity in doing things and do not complicate things. Now, Craig charges the "Post Jobs" feature only and that company is successful.

That is the idea. Say - you have a website - once you have considerable number of visitors, automatically you can convert that website into a business and it will fetch you revenue.

That is what I am talking about. Get many people know about business and that will reach as many people as needed and in fact much more than needed.

Overall Business Thumb rule is - Get more people to know about your business and use your services at low cost or free and they will come to know how special you are - and you will be successful, provided you serve what they need in right manner.

Saturday, January 3, 2009

Challenges faced by entrepreneurs in Coimbatore

There are n number of challenges faced by Coimbatore budding entrepreneurs.

Here is a previous post, with a case example of the challenges faced by budding entrepreneurs.

I know a friend of mine, who is in Coimbatore. He is a mechanic by profession and he did not want to work for some else all his life. He wants to start his own business.

There are two kinds of entrepreneurs - small business owners.
1) One is who want to just earn for their daily expense and keep life moving.
2) Another is who want to reach heights and expand their business to a great degree.

The mechanic to-be-entrepreneur I am talking about falls under first category. The challenge he faces is the basic thing. He is already a family man with a wife and a school going little daughter. He does not have a capital. He does not have enough money to lead his family and at the same time cannot do business at this time.

Another challenge for entrepreneurs is location. Some people are not in the location of business, they desire. This is also one of the challenges.

If you are facing any other challenges, before starting any business in Coimbatore - please post your comment.

Friday, December 19, 2008

Women (Doctor) entrepreneurs in Coimbatore

These days Women entrepreneurs are setting up hospitals and they are running their business perfectly. There is nothing women cannot do, which Man can only do!!

We are going to talk about a successful Doctor in Vadipatti, Coimbatore.
Dr.Sarmila completed her MBBS degree in Coimbatore Medical College and completed her MD in Obstetrics and Gynaecology in Chennai Medical College. She was one of the few in Coimbatore to complete this.

Though she was born and brought up in Coimbatore, she practiced near Salem privately for couple of years, practiced in Coimbatore Jaihundpuram area also and gained good amount of experience. Came back to her home town and settled in Vadipatti, Coimbatore.

She has setup a polyclinic called - Sree Women's Polyclinic, Vadipatti, Coimbatore. Running successfully in that locality and serving the villages in and around. Eventhough, her husband is helping her out with the business and service - her success so far is much appreciated. These kind of women entrepreneurs in Coimbatore has to be greatly appreciated. More and more people have to come out like this!!!

Dr.Sarmila's polyclinic is located on the main road of Coimbatore-Dindigul; in Vadipatti. Easily accessible...

We(Coimbatore Times Publication) wish Dr.Sarmila a grand success in her life and career. We hope she builds multiple hospitals in and around Coimbatore and serves people for a health living!!

Wednesday, December 17, 2008

Family pressure for Entrepreneurs in Coimbatore

Parents say no to risks for Coimbatore Small Startups

Mr.X(name hidden for privacy) resigned his day job and plans to start a company of his own in Coimbatore.

X is a married man, with dependants including his wife, son, dad and mom.
When a young professional resigns his day job, takes risks - there is lot of oppositions and negative advocacy from all sides. Parents think from a conservative perspective and non-risky thinking of sticking to a job and getting salary and living a normal life.

It is good to have devil's advocate, when we are having an idea and we are going to execute the same. However, it is difficult to have all of them all the time. Those inputs has to be considered for improvement, but not to impediment any success steps.

If you have a brilliant idea, which you think will be a success in the market, considering your market research; if you have a business plan to execute the plan, which is reviewed by experts and they and you think that it is a good idea, if executed properly. Then nothing should stop you from executing this idea.

My friend X is going through this phase and he is starting a company of his own. I wish him success in his venture and "Made in Coimbatore" is backing up his business with funding.

Friday, April 4, 2008

Start a software product or services company serving Small and Medium Businesses in Coimbatore and India

Right time to start a software product or services company serving Small and Medium Businesses in Coimbatore and India

There are two factors which are haunting me.

One is -
Yahoo's news that Yahoo Software Development Pvt Ltd, India is keen to partner with entrepreneurs.
If you have a very good application software, local search engine, or any locally serving application, Yahoo is ready to look
into it and buy it or partner with us.

Even, Yahoo is ready to partner with the entrepreneur.

Check out this article in Business Line

Another one is -

Based on a recent statistics, there is going to be 21% increase in IT expenditure in Small and Medium Businesses in India.

That means, if you have a software company, which would serve with products and services to small to medium businesses in India,

then it would be the BEST.

You have a huge potential!!!

Think about it - Come with an idea and get going on serving Small to Medium Businesses. This will make sure you gain with the curve and get profited in Coimbatore and eventually in India.

Saturday, March 29, 2008

Coimbatore Software Business: Future Online Software Business: Software as a service

I think the future of software is all going to be ONLINE. In other words it is called SaaS - Software as a Service.

The traditional software is always deployed in the company infrastructure and the software is used by the users in the company. These days it seems to behosted and used as a service. That is going to be the future as well.

Companies like salesforce.com started off their business like that only. Even traditional software businesses started in past, have an online version of the software available for them.

For example, accounting software companies like intuit - quickbooks have an online version of their software. NetSuite.com etc., has followed the same.

If you want to know about - Software as a service. Please read more in the last paragraph.

The reason I am explaining about SaaS. Because it is the current style, happenning and future of software business in the world, india and coimbatore. Also, I happenned to hear about a new company in Coimbatore, which had started a Software as a service business in coimbatore.

aveoinfotech.com. The software this company has come up with is - daybook.in. This software is hosted and it is in BETA stage of software development life cycle in coimbatore.

I congratulate this entrepreneur for starting this service and also appreciate for it. All the best for his venture. Why is Coimbatore Machan happy about it?? I am glad for the fact that this company is started in Coimbatore.:)

About Daybook, Aveo Infotech, Coimbatore
It is an effective personal assistant tool helping you schedule your meetings and appointments with your clients and others, thereby utilizing your time effectively.

It can also connect you with other Daybook users which lets you know more about them and their contact details readily (like phone numbers, email addresses and website), and also lets you schedule appointments and share tasks with them.

Daybook is a handy task manager which can not only remind you to pick up a gift for your wife's birthday and pay the electricity bill before the due date, but also lets you assign a task with your contact and lets you and the contact track its progress together.

Daybook is a safe repository of your contacts online, which means that you can access it anytime and from anywhere.

Daybook allows you to create peer groups - with your friends, colleagues, relatives, ... - and to share items of common interest within the group.

About SaaS - Software as a service

Software as a service (SaaS) is a software application delivery model where a software vendor develops a web-native software application and hosts and operates (either independently or through a third-party) the application for use by its customers over the Internet.

Customers do not pay for owning the software itself but rather for using it. They use it through an API accessible over the Web and often written using Web Services or REST. The term SaaS has become the industry preferred term, generally replacing the earlier terms Application Service Provider (ASP) and On-Demand.

Friday, March 21, 2008

Procedure to start a company in Coimbatore

Types of Business Entities

Private Limited Company
Public Limited Company
Unlimited Company
Partnership - Limited and Unlimited
Sole Proprietorship
Applicable law
The Indian Companies Act of 1956

Forming a Company in India

The Companies Act of 1956 sets down rules for the establishment of both public and private companies. The most commonly used corporate form is the limited company, unlimited companies being relatively uncommon. A company is formed by registering the Memorandum and Articles of Association with the State Registrar of Companies of the state in which the main office is to be located.

Foreign companies engaged in manufacturing and trading activities abroad are permitted by the Reserve Bank of India to open branch offices in India for the purpose of carrying on the following activities in India:

� to represent the parent company or other foreign companies in various matters in India, for example, acting as buying/selling agents in India, etc.;

� to conduct research work in which the parent company is engaged provided the results of the research work are made available to Indian companies;

� to undertake export and import trading activities;

� to promote possible technical and financial collaboration between Indian companies and overseas companies.

Application for permission to open a branch, a project office or liaison office is made via the Reserve Bank of India by submitting form FNC-5 to the Controller, Foreign Investment and Technology Transfer Section of the Reserve Bank of India. For opening a project or site office, application may be made on Form FNC-10 to the regional offices of the Reserve Bank of India.

A foreign investor need not have a local partner, whether or not the foreigner wants to hold full equity of the company. The portion of the equity thus not held by the foreign investor can be offered to the public.

Incorporating a Company:

Approval of Name: The first step in the formation of a company is the approval of the name by the Registrar of Companies (ROC) in the State/Union Territory in which the company will maintain its Registered Office. This approval is provided subject to certain conditions: for instance, there should not be an existing company by the same name. Further, the last words in the name are required to be "Private Ltd." in the case of a private company and "Limited" in the case of a Public Company.

Memorandum and Articles, etc.:

The Memorandum of Association and Articles of Association are the most important documents to be submitted to the ROC for the purpose of incorporation of a company. The Memorandum of Association is a document that sets out the constitution of the company. It contains, amongst others, the objectives and the scope of activity of the company and also defines the relationship of the company with the outside world.



The Articles of Association contain the rules and regulations of the company for the management of its internal affairs. While the Memorandum specifies the objectives and purposes for which the Company has been formed, the Articles lay down the rules and regulations for achieving those objectives and purposes.



The ROC will give the certificate of incorporation after the required documents are presented along with the requisite registration fee, which is scaled according to the share capital of the company, as stated in its Memorandum. A private company can commence business on receipt of its certificate of incorporation.



A public company has the option of inviting the public for subscription to its share capital. Accordingly, the company has to issue a prospectus, which provides information about the company to potential investors. The Companies Act specifies the information to be contained in the prospectus.



The prospectus has to be filed with the ROC before it can be issued to the public. In case the company decides not to approach the public for the necessary capital and obtains it privately, it can file a "Statement in Lieu of Prospectus" with the ROC.



On fulfillment of these requirements, the ROC issues a Certificate of Commencement of Business to the public company. The company can commence business immediately after it receives this certificate.
If you want an investor for your business, here is a best BANK for you
http://www.sidbi.com/
Here is the list of investors and banks. Please browse by clicking other bank related links in this site - http://www.coimbatoredirectory.com/bandf/forex.php

Registration Form:
http://indcom.tn.nic.in/guideline.asp
http://www.coimbatore.tn.nic.in
http://www.tn.gov.in - click on documents to get various goverment's documents you might need.

Private Limited Company
A private company is a company which has the following characteristics:

shareholders� right to transfer shares is restricted;
the number of shareholders is limited to fifty; and
an invitation to the public to subscribe to any shares or debentures is prohibited.
Public Limited Company
A public company is defined as a company which is not a private company. The following conditions apply only to a public company:

It must have at least seven shareholders.
A public company is not authorized to start business upon the grant of the certificate of incorporation. In order to be eligible to commence business as a corporation, it must obtain another document called "trading certificate".
It must publish a prospectus or file a statement in lieu of a prospectus before it can start transacting business.
A public company is required to have at least three directors.
It must hold statutory meetings and obtain government approval for the appointment of the management.
There are several other provisions contained in the Companies Act 1956 which are applicable only to public companies and should be consulted.

In addition to this,

Procedure for Starting of New Institutions and Additional Courses

Managements desiring to establish new institutions shall get the application from the AICTE (Chennai Office) on payment of the prescribed fees (presently Rs.5000/-.) The applications in the AICTE format for starting new Engineering Colleges/Polytechnics and for starting new courses in the existing institutions are to be submitted to the AICTE, State Government, University etc. as indicated in the formate.

The infrastructural facilities with regard to the availability of land, buildings and finance provided by the applicants will be physically verified by an Expert Committee constituted by the Director of Technical Education on payment of inspection charges and the report will be submitted to the Government with suitable recommendation for the issue of No Objection Certificate. Based on the No Objection Certificate, the AICTE will issue by the viability letter and physically verify the infrastructural facilities available for establishing the institution. Final approval will be granted based on the merit of the recommendations of the Inspection Committee. After getting the approval, the management has to approach the University or State Board of Technical Education for the affiliation.

Procedure of Starting of Commerce Institutions

Commercial Institutions imparting training in Typewriting, Shorthand and Accountancy subjects get temporary/permanent approval from the Directorate of Technical Education, Chennai. For yearly approval, the cost of application from is Rs.100/- and for permanent approval Rs.250/-. The rules and regulations for according approval of commerce institutions are furnished to the applicants who seek approval of this Department for starting such institutions.

If you have any questions, please send a mail to newcoimbatore@gmail.com.

Coimbatore Entrepreneurship help: Small Business in Coimbatore

If you need advice about your new small business in Coimbatore, consult the following to get more details... They are registered organizations from government to help individuals start and run small businesses in Coimbatore.

Centre for Entrepreneurship Development - CED, Coimbatore

CED-SIPO,
Campus No. 4, T.B.Road,
Coimbatore-625010

Tel : 0452-2602388(O)/2602476(P)
Telex : 0445-310-SSPIN
Fax : 0452-2602455
Contact : Member Secy.

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MADITSSIA - Coimbatore District Tiny and Small Scale Industries Association
Dr. Ambedkar Road, Coimbatore - 625 020, Phone : 2523966 Fax : 452 - 2523967
E-mail : info@maditssia.com; maditssia@sify.com;


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CII Coimbatore Branch

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LIST OF ENTREPRENEURSHIP DEVELOPMENT INSTITUTES in Coimbatore and other parts of India

Shri A.K. Srivastave (Director)
Institute of Entrepreneurship Development (UP) A 1 & 2 Sarojini Nagar, Industrial Area, Kanpur Road,
Lucknow-226008 (UP)


Sh. G. Nagraju (Director)
Centre for Entrepreneurship Development of Karnataka, �West View� UB Hills, Near D.C. office,
Dharward-580007


Sh. B.V. Rathod (Director)
Maharashtra Centre for Entrepreneurship Development A-38, MIDC near Railway Station
Aurangabad-431005


Sh. P.N. Mishra, (Executive Dir)
Centre for Entrepreneurship Development, 60 Jail Road, Jahangirabad, Bhopal-462008


Sh. B.P. Rayaguru, (Director )
Institute of Entrepreneurship Development, IEDO, Plot No. 123, Sector-A, Zone-A,
Mancheswar Industrial Estate (near Postal Printing Press)
Bhubneswar-751010 Orissa


Sh. P.A. Ramaswamy, (M.D.)
Kerala Industrial & Technical Consultancy organisation Ltd., P.B. No. 1820, Ravipuram,
M.G. Road, Cochin-682016


Sh. P.C. Gupta, (Executive Dir.)
H.P.C.E.D., Udyog Bhawan, Bemloe, Shimla-171001


Dr. R. Jaya raman (Member Secy.)
Centre for Entrepreneurs Development, CED SIPPO Campus No. 4,
T.B. Road, Coimbatore-625010


Sh. Prasanna Kumar, (IAS)
Haryana Institute of Public Administration, 76, HIPA Complex, Sector-18
Gurgaon-122001


Sh. D.K. Sharma, (Jt. Director)
Entrepreneurship and Management Laboratory Building, 22 Godown, Industrial Area-1
Jaipur-302019


Smt. K. Rama Devi, (President,)
CED an undertaking of Association Andhra Pradesh, 3-5-1091/15
Narayanaguda, Hyderabad-500029


Member Secretary,
J&K Entrepreneurship Development Institute (J&K, EDI)
O/o Directorate of Industries & Commerce, Exhibition Ground, Residency Road,
J & K Govt. Jammu/ Srinagar


Sh. Lakshman Prasad (Executive Dir)
IED Bihar, B.S.F.C. Building, 5th floor, Fraser Road, P.B. No. 114,
PATNA-800 001


Dr. V.G. Patil, (Vice-President & Director,)
EDII, (Near Village Bhat, Via Ahmedabad Airport, & Indira Bridge,
P.O. Bhat, Ahmedabad-382428, Gandhi Nagar, Gujrat

Thursday, October 19, 2006

Hardships while building a company

Hardships while building a company

There are lots of hardships, while you are on the process of building the company for
yourself. Let us take up one hardship aspect from that for now.

Ego - If you want to reach the top, you should not have super ego. You should not react to situations. You should always try to be proactive. Do not put your ego before you talk. Set aside your ego away and talk and behave as a simple person in any situation. Do you work and help others as well. Do not think that it is my work and I will do. This is your work and you should do etc., If you have completed your work - you need to help others. Because it is all team work. We all should work together.

Be an example to the whole team for being a driver to all the things and exemplify your role with team work starred on it.

Think that you have a long way to go to build a conglomerate of businesses. Do not get stuck with a simple problem in one business. It is trivial buddy. So keep moving and do not get stuck to some ego issues. You have a long way to build the conglomerate of businesses.

Friday, July 21, 2006

Venture Capitalists (VCs) look for these parameters...

When you come up with an idea and you want to build the company or upgrade to a new level, then you need some one to help you with the funds...

You contact either the Bank or Angel investors or Venture Capitalists.

When you contact venture capitalists - here are the things they look for -

Market Size
Technology
People


in teh same order...

Tuesday, July 18, 2006

Positive Changes in the company after a first Customer

Positive Changes in the company after a first Customer

(1) You will be very busy managing this customer and having them satisfied.
(2) If you are able to satisfy 100% all the first few customers, you don't need to do lot of marketing after that
(3) You will be able to move on with your business and survive in the market.
(4) You will see some money with your first few customers, which will be a very good survival point
(5) Gives motivation and happiness that you can do it and you can make more than this in order to become a success.

Sunday, April 23, 2006

Start a business of software in Coimbatore!


After elections, I am sure Coimbatore is expected to have a software park sometime in a year's time.

Start thinking in terms of building a software company now in the secondary cities - like Coimbatore, Tirunelveli etc., and it is the right time.

1. Take up domestic projects in India only, that might give a good amount of revenue. Currently CRM and ERP products are really needed in India, and that has to be tapped perfectly.

2. Provide software products, projects and websits FREE for Non-governmental organizations.

3. Produce software products on demand and start exporting to various countries.

4. Production cost is very low in secondary cities like Coimbatore. Start producing them.

5. Sub-outsourcing is one of things we can take up. Take up part of their projects from the main cities in India like Bangalore, Hyderabad and Chennai.

6. Contacts is going to be very important here. Networking is very important.

7. If you are not good in networking, then hire someone who is good in that. Partnership is also another thing, we might need to opt for.

8. If Coimbatore is slowly getting the infrastructure for industries, let us tap that gradually for building our software companies.

9. If you own a software company already, network with other software companies to mutually benefit.

India needs lots of entrepreneurs


India needs lot of entrepreneurs. This is what Dr.APJ Abdul Kalam also says. let us take a scenario- if more entrepreneurs(small/medium/large enterprises) are created, then that leads to new companies - see take for example Company X - since Company X will pay tax as a company and also all the employees are paying tax. All the employees are employed. Your family get savings, out of your salary. Since Company X is located in Coimbatore - you all must be having lunch and dinner in and around your area, which gets more business for the mess and restaurant. It actually goes on like a chain reaction, which improves more business, which is actually good for our indian economy - micro(individual/family) and macro(country) level.

Monday, April 17, 2006

One of the ways of loosing your customer


It is very difficult to acquire a customer to your place to buy your products. The next challenging thing to do is retaining that particular customer to buy your products more or less the same he was buying.

Here is an incident, I recently came across in Virginia, USA.

I went to a grocery store in our neighbourhood on a saturday evening and bought things for myself, and stood in the queue, which was really really long.

There were only three counters opened. It could have been easier to all of the customers, if more counters were opened.

When I was in the middle of the queue, I saw every customer seeing the length of the queue and giving strange shocking expressions, which was appropriate in fact!

One old lady who was having two milk items, saw this long queue and asked an employee - why don't you guys open another counter. The employee said - "we don't have any more cashiers madam. Sorry about that".

You know what that old lady said - "Well, this purchase of two or three items is not worth standing in this queue"!! and she stepped out, leaving her cart on the side!

Well the grocery stores company lost this customer and she will say this to lot many people, which is going to affect these guys' business!!

It is better the grocery store introspects and corrects themselves!!
These kind of mistakes happen, but it is better we correct them as a precautionary measure or corrective measure, whichever is applicable.

Note: the grocery store name is not exposed here!